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CertificatesNow Technology

Architecture

We have developed an architecture that can easily be scaled to meet the increasing demands of our applications. Our goal here at Ebix RCS is to provide you with the most reliable system that you have come to depend on. CertificatesNow customers issue millions of certificates of insurance each year. We consider CertificatesNow to be the state of the art certificate issuance software tool and have designed it as such. The following features have been employed in order to provide our customers with the highest level of service:

  • Redundant network devices and servers
  • Multi-tiered architecture, where each tier can be horizontally scaled
  • Use of  third-party professionals to handle high volume faxing and mailing
  • Regularly scheduled backups of all servers
  • Backup media is maintained at an off-site location
  • Maintenance of all system and application logs
  • Disaster recovery capabilities
  • Scheduled maintenance and downtime
  • Use of SSL to safely encrypt all customer data between their client computers and our applications
  • Servers are housed at a secure, co-location facility that provides various levels of physical and environmental security

All of our systems are automatically monitored, both internally and externally. Our servers and software are updated on a regular basis to address various security updates as well as to maintain good system performance. Any issue that may arise with our system, whether it is software or hardware-related, is addressed with the utmost urgency 24 hours a day, 7 days a week.